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Toolbox - Relationship of Respect: Evaluating the General Manager

This manual discusses participant roles, evaluation criteria, a step by step procedure for handling a General Manager evaluation and other useful forms that will aid co-ops in conducting a successful General Manager performance review. This manual covers the following:

  • Introduction – Five Key Principles of Management Evaluation
  • The Coordinators
  • The Criteria
  • The Evaluation Cycle
  • The Evaluators
  • The Outcomes
  • The Evaluation Procedure – Step by Step
  • Co-Manager Evaluations
  • Management Evaluation Under Policy Governance
  • An Evaluation Case Study

Written by Carolee Colter, Marilyn Scholl and Karen Zimbelman and published by Northcountry Cooperative Development Fund. Currently distributed by the National Cooperative Grocers Association.

All rights reserved. No part of this book may be reproduced without the prior written permission of the National Cooperative Grocers Association, except for the inclusion of brief quotations in an acknowledged review. Co-ops that purchase this manual electronically may store it electronically and print copies for sharing with other staff or officials of that co-op only. Sharing this manual with individuals or organizations outside of the purchasing co-op is expressly forbidden.

Price: $35 for CGN members. (Note: only CGN account managers may purchase the toolbox for their co-ops. Managers must be logged in to see and fill out the form.)
Price: $40 for non-CGN members. E-mail CGN for payment options.