Kelly Wiseman

Organization:

Bozeman Food Co-op

Website:

http://www.bozo.coop

Kelly Wiseman is general manager of Bozeman Food Co-op in Bozeman, Montana.

Articles by Kelly Wiseman

Old Dog, New Tricks

Issue: #149 July - August - 2010*

There are plenty of unwelcome emotions that accompany us through our days in retail, like stress or maybe even a little anger. But nothing quite starts the day like that twinge of outright fear in...

Internal Service

Issue: #121 November - December - 2005

Why spend extra time, energy, and money on customer service enhancement? For most stores, the decision stems from poor interactions between customers and staff. Like when a deli worker tells a new...

Building Controversy in Bozeman

Issue: #105 March - April - 2003

Building Controversy in Bozeman

Radio Marketing Can Be Cheap and Powerful

Issue: #077 July - August - 1998

The last thing the average co-op manager has time for is figuring out the vagaries of radio. We know virtually nothing about reading Wilhite surveys, drive-time placement, writing...