Increasing numbers of co-ops conduct an annual survey of members or of shoppers in the store. Often these surveys are directed at evaluating the core business operation: How far do...
A key Rochdale cooperative principle is continuing education about cooperatives. It is ironic that co-ops often forget to apply this principle to their own employees.
The question of confidentiality for consumer cooperative boards of directors is one of the toughest issues facing them. On one hand, the American Bar Association recommends that directors deal in...