Dawn Smith is personnel manager at Community Food Co-op in Bozeman, Montana.
Why spend extra time, energy, and money on customer service enhancement? For most stores, the decision stems from poor interactions between customers and staff. Like when a deli worker tells a new...
Thanks to our sponsors who have provided additional support to the Cooperative Grocer Network:
CDS Consulting Co-op National Co+op Grocers National Cooperative Bank NCBA/CLUSA
CGN is managed under contract by Triangle Park Creative. All content copyrighted unless otherwise noted.