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An archive of Cooperative Grocer magazine articles going back to 1985.

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Title Post date Issuesort icon
Defining Your Market -- With a Response
by Dave Gutknecht

Many co-op leaders resist attempts to define a "co-op market." A survey that describes food co-op shoppers as young, well educated, nutrition conscious, and ecology oriented, would be rejected as...

09 Jan 2004 #019 October - November - 1988
Enjoying Employing
by Carolee Colter

"The board makes policy and management implements policy." It sounds so simple. But developing and administering personnel policy in your particular co-op may get confusing. Personnel issues carry...

09 Jan 2004 #018 August - September - 1988
Development Directions
by Dave Gutknecht

The imminent forced sale of two major food co-ops -- Consumers Cooperative of Berkeley (C.C. Berkeley) and the Distributing Alliance of the Northcountry Cooperatives (DANCe) -- prompts me to look...

09 Jan 2004 #018 August - September - 1988
Controlling Your Inventory
by Chris Quinn

Why implement an inventory control system? For one thing, it can reduce the cost of running your business. Furthermore, it can improve customer service through lower out of stocks. And the best...

09 Jan 2004 #017 June - July - 1988
Controlling Your Inventory
by Rex Stewart

Why implement an inventory control system? For one thing, it can reduce the cost of running your business. Furthermore, it can improve customer service through lower out of stocks. And the best...

09 Jan 2004 #017 June - July - 1988
Should Co-op Staff Serve As Directors?
by Karen Zimbelman

The question of whether co~op employees should be allowed to serve as voting members of a board of directors is one that many food co-ops give serious consideration to and wrestle with. For co-ops...

09 Jan 2004 #017 June - July - 1988
Dressed to Sell
by Phil Ricord

All too frequently, retail co-ops concentrate on lofty concepts involving things such as global food distribution ethics while overlooking the basics. But let's face it folks: If we're going to...

09 Jan 2004 #017 June - July - 1988
Practicing the Art of Uncommon Courtesy
by Dale Bramhall

Every business activity affects the customer either directly or indirectly. The first step toward improving customer service is to develop a service attitude and to turn our attention to making...

09 Jan 2004 #016 April - May - 1988
Cooperation Among Cooperatives
by Joe Holtz

Dear Editor,

I work for the Park Slope Food Co-op in Brooklyn, New York, which is an 1,800 plus member co-op with a member labor requirement, very low prices and an annual sales volume of...

09 Jan 2004 #016 April - May - 1988
What Your Lender Looks For
by Marsha Krassner

Putting together a loan package and securing financing from a lending institution can be a formidable task, particularly for the first-time borrower. An understanding of how lenders review (and...

09 Jan 2004 #016 April - May - 1988
Signs Sell:
by Phil Ricord

Once again an old adage holds true: "signs sell." Studies show that well-signed displays can increase sales by up to 400 percent! Signs can do a whole lot more: they can inform, direct, and...

09 Jan 2004 #016 April - May - 1988
Personnel Files:
by Carolee Colter

Personnel files are not a sign of encroaching bureaucracy. Even very small organizations should have them. Beyond providing a centralized, convenient place to store all the records relevant to...

07 Jun 2004 #015 February - March - 1988
Store Security
by Phil Ricord

A previous article dealt with the threat to store security once the threat was in the door (Cooperative Grocer #12-13, Aug-Nov. 1987). Unfortunately, shoplifting and employee or vendor theft are...

09 Jan 2004 #015 February - March - 1988
Bylaws: How Strong Is Your Co-op's Foundation?
by Karen Zimbelman

A quick assessment for board members:

09 Jan 2004 #015 February - March - 1988
Promoting the Co-op Store
by Rex Stewart

"Do everything in your power to ensure the quality of your products and services before marketing your business," recommends the author of Guerrilla Marketing, Jay Conrad...

08 Jun 2004 #015 February - March - 1988
Promoting the Co-op Store
by Chris Quinn

"Do everything in your power to ensure the quality of your products and services before marketing your business," recommends the author of Guerrilla Marketing, Jay Conrad...

08 Jun 2004 #015 February - March - 1988
Taking Stock of Your Customer Service Level
by Dale Bramhall

In these times of tough competition, your store depends on repeat customers for survival. Giving great service not only keeps present customers but will create new customers as well. Many...

09 Jan 2004 #014 December - January - 1988
Confidentiality: An Issue for Co-op Boards
by John Corbett

The question of confidentiality for consumer cooperative boards of directors is one of the toughest issues facing them. On one hand, the American Bar Association recommends that directors deal in...

09 Jan 2004 #014 December - January - 1988
Confidentiality: An Issue for Co-op Boards
by Karen Zimbelman

The question of confidentiality for consumer cooperative boards of directors is one of the toughest issues facing them. On one hand, the American Bar Association recommends that directors deal in...

09 Jan 2004 #014 December - January - 1988
Putting Your Best Foot Forward
by Rex Stewart

The job of promoting your co-op encompasses everyone involved in the business. Employees, board members and even member/shoppers participate in marketing the co-op. This group is your informal...

09 Jan 2004 #014 December - January - 1988
Putting Your Best Foot Forward
by Chris Quinn

The job of promoting your co-op encompasses everyone involved in the business. Employees, board members and even member/shoppers participate in marketing the co-op. This group is your informal...

09 Jan 2004 #014 December - January - 1988
Remodeling for Fun and Profit, Part 2
by Rex Stewart

In our last article, we proposed ground rules for remodeling your store. We made two key points: research customers' expectations and the potential market for expanded services, and evaluate the...

09 Jan 2004 #012 August - November - 1987
Remodeling for Fun and Profit, Part 2
by Chris Quinn

In our last article, we proposed ground rules for remodeling your store. We made two key points: research customers' expectations and the potential market for expanded services, and evaluate the...

09 Jan 2004 #012 August - November - 1987
Improving Store Security
by Phil Ricord

Security -- the word can bring to mind two diametrically opposing images: blissful safety, or a world of suspicion and fear. For co-op retailers, security should conjure images of careful and...

09 Jan 2004 #012 August - November - 1987
Remodeling for Fun and Profit, Part 1
by Rex Stewart

Your store is bursting at the seams, customers are elbow to elbow, merchandise is falling off the old wooden shelves. You cannot even think about the new products that your customers are asking...

09 Jan 2004 #011 June - July - 1987