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An archive of Cooperative Grocer magazine articles going back to 1985.

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Title Post date Issuesort icon
Finance Committee Finesse
by Scott BeersBy Scott Beers and Margaret Lund

One of the absolutely vital committees of any co-op board is the finance committee. Typically, the finance committee is charged with overseeing and...

09 Jan 2004 #075 March - April - 1998
Finance Committee Finesse
by Margaret LundBy Scott Beers and Margaret Lund

One of the absolutely vital committees of any co-op board is the finance committee. Typically, the finance committee is charged with overseeing and...

09 Jan 2004 #075 March - April - 1998
Knowing Your Mass Market Competition
by George Southworth

The nearby mass market grocer will be the most prevalent competitor for most natural food stores. Natural foods chains with large stores (20,000+ sq. ft.), such as Whole Foods,...

09 Jan 2004 #074 January - February - 1998
Transforming Workplace Culture
by Carolee Colter

"Culture" maybe hard to define, but the signs of a dysfunctional workplace culture are hard to ignore. Do any of these sound like your co-op?

08 Jan 2004 #074 January - February - 1998
All Your Board Can Be
by Paige Lettington

Whether you are a manager, staff, or a director, you will be happier and less frustrated when your co-op's board is operating smoothly. Board meetings that go on for hours,...

09 Jan 2004 #074 January - February - 1998
Understanding Financial Ratios
by Scott Beers

This month we study a case example of how the ratios presented in Cooperative Grocer can be used to analyze a co-op's financial position and direction. We are grateful that Ocean...

10 May 2011 #074 January - February - 1998
Understanding Financial Ratios
by Margaret Lund

This month we study a case example of how the ratios presented in Cooperative Grocer can be used to analyze a co-op's financial position and direction. We are grateful that Ocean...

10 May 2011 #074 January - February - 1998
Building a Customer Service System
by Marilyn Scholl The key to exceptional services lies in building relationships, and in the quality of relationships, with customers and with employees.

09 Jan 2004 #073 November - December - 1997
LETTERS: Co-op Democracy, Co-op Discounts
by Dave Gutknecht

[Several readers responded to the previous editorial on co-op purpose, which quoted from a column by Russ Notar.  Following those letters and a response are a separate...

20 Mar 2005 #073 November - December - 1997
"Operating at Cost" -- or Democratic Control?
by Dave Gutknecht

Take note of the recently announced campaign by the National Cooperative Business Association, promoting co-ops as "not for profit" and "operating at cost." In the Cooperative...

20 Mar 2005 #072 September - October - 1997
Review: Making Membership Meaningful
by Karen Zimbelman

In 1995, an international consortium of co-op academics and practitioners collaborated on a book called Making Membership Meaningful: Participatory Democracy in Co-operatives....

09 Jan 2004 #072 September - October - 1997
CCMA Highlights Needs and Spirit
by Dave Gutknecht

At the Consumer Cooperative Management Association (CCMA) conference held in May, the theme was "two-stepping between evolution and extinction" -- highlighting food co-ops' need to...

09 Jan 2004 #071 July - August - 1997
25 Years: Continuing Contributors
by Dave Gutknecht

This year's co-op conference gave an unusual "milestone" award by recognizing a generation of food co-ops: ones that have recently reached age twenty-five. In those years, what has...

09 Jan 2004 #071 July - August - 1997
Food Co-ops Can benefit From National Society of Accountants for Cooperatives
by Karen Frost

Two years ago, I attended my first Consumer Cooperative Management Association in Sacramento. The event was educational and eye-opening. But when I started looking to network with...

09 Jan 2004 #071 July - August - 1997
Knowing Your Customers:
by Paul Cultrera "About 41% of retailers have, or are in the process of developing, databases that will enable them to track consumer purchases, as well as behavioral and demographic data." Progressive Grocer,...
09 Jan 2004 #071 July - August - 1997
Can We Help Build Inner City Co-ops?
by Ellen Sturgis

As a staff and a member of consumer co-ops for nearly twenty years, and as a community development lender for the past three, I have observed a need and desire in the consumer co-...

09 Jan 2004 #071 July - August - 1997
Pay for Performance
by Karen Zimbelman

Are any of these scenarios familiar to you?

The co-op has just hired a new general manager with the experience and skills needed to help the co-op realize its...

09 Jan 2004 #070 May - June - 1997
Salaried or Hourly?
by Carolee Colter

Rather than "salaried or hourly," the question actually should be, "Exempt or non-exempt? The Fair Labor Standards Act requires that employees subject to it (i.e., non-exempt...

09 Jan 2004 #070 May - June - 1997
More on Mission and Capital
by Dave Gutknecht

Readers have responded positively to recent editorials on social capital. In this column I will review our co-op mission, the treatment of capital, and other co-op practices.

...
09 Jan 2004 #070 May - June - 1997
Winning Customer Service
by Steve Rosen

Webster's Dictionary defines the word extinct as follows:

Having died down; extinguished.No longer in existence.

We all know about things that are extinct:...

09 Jan 2004 #069 March - April - 1997
Mission or Missin' Statement
by Dave Gutknecht

My previous column discussed our need to recognize a cooperative as something larger and more enduring than our individual stake in it, greater also than the sum of present members...

09 Jan 2004 #069 March - April - 1997
Translating Operations into Financial Statements
by Scott Beers

Good systems show themselves by not showing themselves at all. In a well run store, product, people, and purchases flow in and out in a seemingly effortless ebb and flow. Only from...

09 Jan 2004 #069 March - April - 1997
Translating Operations into Financial Statements
by Margaret Lund

Good systems show themselves by not showing themselves at all. In a well run store, product, people, and purchases flow in and out in a seemingly effortless ebb and flow. Only from...

09 Jan 2004 #069 March - April - 1997
Meeting Preparation:
by Karen Zimbelman

Do your board meetings have any of these features?

09 Jan 2004 #068 January - February - 1997
Social Capital and Membership
by Dave Gutknecht

Social capital, as distinct from private capital, is a philosophical foundation of cooperatives and a kind of ultimate realization of our efforts. Social capital is what is owned...

20 Mar 2005 #068 January - February - 1997