An archive of Cooperative Grocer magazine articles going back to 1985.
Use the Search field to find what you're looking for. Limit your search to specific topic areas, or publication date, or author, by using the drop-down lists. To sort chronologically, click on the Issue column header.
| Title | Post date |
Issue |
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Cooperation Among Cooperatives by Joe Holtz Dear Editor, I work for the Park Slope Food Co-op in Brooklyn, New York, which is an 1,800 plus member co-op with a member labor requirement, very low prices and an annual sales volume of... |
09 Jan 2004 | #016 April - May - 1988 |
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Practicing the Art of Uncommon Courtesy by Dale Bramhall Every business activity affects the customer either directly or indirectly. The first step toward improving customer service is to develop a service attitude and to turn our attention to making... |
09 Jan 2004 | #016 April - May - 1988 |
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Promoting the Co-op Store by "Do everything in your power to ensure the quality of your products and services before marketing your business," recommends the author of Guerrilla Marketing, Jay Conrad... |
08 Jun 2004 | #015 February - March - 1988 |
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Bylaws: How Strong Is Your Co-op's Foundation? by Karen Zimbelman A quick assessment for board members: |
09 Jan 2004 | #015 February - March - 1988 |
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Store Security by Phil Ricord A previous article dealt with the threat to store security once the threat was in the door (Cooperative Grocer #12-13, Aug-Nov. 1987). Unfortunately, shoplifting and employee or vendor theft are... |
09 Jan 2004 | #015 February - March - 1988 |
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Personnel Files: by Carolee Colter Personnel files are not a sign of encroaching bureaucracy. Even very small organizations should have them. Beyond providing a centralized, convenient place to store all the records relevant to... |
07 Jun 2004 | #015 February - March - 1988 |
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Putting Your Best Foot Forward by The job of promoting your co-op encompasses everyone involved in the business. Employees, board members and even member/shoppers participate in marketing the co-op. This group is your informal... |
09 Jan 2004 | #014 December - January - 1988 |
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Confidentiality: An Issue for Co-op Boards by The question of confidentiality for consumer cooperative boards of directors is one of the toughest issues facing them. On one hand, the American Bar Association recommends that directors deal in... |
09 Jan 2004 | #014 December - January - 1988 |
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Taking Stock of Your Customer Service Level by Dale Bramhall In these times of tough competition, your store depends on repeat customers for survival. Giving great service not only keeps present customers but will create new customers as well. Many... |
09 Jan 2004 | #014 December - January - 1988 |
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Improving Store Security by Phil Ricord Security -- the word can bring to mind two diametrically opposing images: blissful safety, or a world of suspicion and fear. For co-op retailers, security should conjure images of careful and... |
09 Jan 2004 | #012 August - November - 1987 |
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Remodeling for Fun and Profit, Part 2 by In our last article, we proposed ground rules for remodeling your store. We made two key points: research customers' expectations and the potential market for expanded services, and evaluate the... |
09 Jan 2004 | #012 August - November - 1987 |
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Art Danforth by Dave Gutknecht Art Danforth died May 10, 1987, at the age of 74, after five decades of consumer cooperative activism and public service. He will be remembered, and missed, by many cooperators throughout North... |
09 Jan 2004 | #011 June - July - 1987 |
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Interview: Produce Backroom Handllng by Jack Alexander Cooperative Grocer: Jack, last time we talked about establishing quality in the produce department. Let's go into some of the specific operational areas. |
09 Jan 2004 | #011 June - July - 1987 |
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Management Reporting to the Board of Directors by Rick Stewart This article deals with management reporting to the board of directors. Before I jump into specifics, however, let me establish a set of assumptions to work from. Of course, these are my... |
09 Jan 2004 | #011 June - July - 1987 |
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Interview Guidelines: Getting to Know All About You by Carolee Colter I'll never forget my interview for the personnel coordinator job in a collective. I was questioned by 25 people at a meeting. I had to perch on a stool high above the collective members sitting on... |
09 Jan 2004 | #011 June - July - 1987 |
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Remodeling for Fun and Profit, Part 1 by Your store is bursting at the seams, customers are elbow to elbow, merchandise is falling off the old wooden shelves. You cannot even think about the new products that your customers are asking... |
09 Jan 2004 | #011 June - July - 1987 |
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When the Price Is Right by Rex Stewart Customers are complaining, "Prices are too high"; "Safeway only charges 98 cents for milk"; "Your produce prices are too high." Yet, at the same tirne, your gross margin is only 24 percent, and... |
09 Jan 2004 | #010 April - May - 1987 |
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The Past as Prelude by Art Danforth During the 1960s and the 1970s, when "new wave" co-ops were thriving, one other consumer goods co-op all by itself probably exceeded all of them put together in number of members, lives touched,... |
09 Jan 2004 | #010 April - May - 1987 |
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Warehouses Test Cooperation Among Co-ops by Earl Goddin While I will throw in my two cents on the debate as to why the food cooperative movement is achieving far less than its potential, let me be clear that my primary purpose in writing this is to... |
09 Jan 2004 | #010 April - May - 1987 |
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How to Critique a Business Plan by Walden Swanson "Business plans may be great for bankers and investors, but if companies really followed them, you might never have heard of Compaq, Lotus, or Ben & Jerry's." This quote is from "The Best-Laid... |
09 Jan 2004 | #010 April - May - 1987 |
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Pricing for Results: Part 1 by Rex Stewart Pricing is a crucial but often misunderstood aspect of retailing. Questions about pricing include the relation between margin and markup, the effect of lowering prices, how to price sale items,... |
09 Jan 2004 | #009 February - March - 1987 |
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Establishing Produce Quality: Jack Alexander Interview by Staff Cooperative Grocer: Jack, you've worked with a number of co-ops, of various types. What are some of the common problems in produce? |
09 Jan 2004 | #009 February - March - 1987 |
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Why Co-ops Die: An Exchange by Why Co-ops Die: An Historical Analysis By Robert Grott |
09 Jan 2004 | #009 February - March - 1987 |
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Assessing Management Performance by The good news is: you're not alone. Many co-op boards of directors and managers find the prospect of a formal management performance appraisal very uncomfortable to face. The reasons cited... |
09 Jan 2004 | #009 February - March - 1987 |
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Suggestion Box: As Good As a Ballot Box by Harrison Drinkwater It's not a computer, it's not a new touch-tone phone system. It's not even fancy. But it can do a lot for communications within your co-op-and it's cheap to operate. It's a... |
09 Jan 2004 | #008 December - January - 1987 |

