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An archive of Cooperative Grocer magazine articles going back to 1985.
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| Title |
Post date |
Issue |
|---|---|---|
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Produce Department Review The produce department, like any other department in a co-op, is there for the co-op's members. Serving them should be our major focus. Starting with this... |
09 Jan 2004 | #064 May - June - 1996 |
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Using the Spreadsheet Template Creating a good template for financial planning is an investment on the co-op's part -- a darned good one. Computer spreadsheets make the task of financial planning infinitely... |
09 Jan 2004 | #067 November - December - 1996 |
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Seven Steps to a Successful Membership Drive The success or failure of your next membership drive hinges on more than signage, brochures and the free thing you give away to every new member who joins. ... |
09 Jan 2004 | #064 May - June - 1996 |
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Surveying Members on Membership Increasing numbers of co-ops conduct an annual survey of members or of shoppers in the store. Often these surveys are directed at evaluating the core business operation: How far do... |
09 Jan 2004 | #067 November - December - 1996 |
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CCMA Highlights Needs and Spirit At the Consumer Cooperative Management Association (CCMA) conference held in May, the theme was "two-stepping between evolution and extinction" -- highlighting food co-ops' need to... |
09 Jan 2004 | #071 July - August - 1997 |
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25 Years: Continuing Contributors This year's co-op conference gave an unusual "milestone" award by recognizing a generation of food co-ops: ones that have recently reached age twenty-five. In those years, what has... |
09 Jan 2004 | #071 July - August - 1997 |
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Building a Customer Service System The key to exceptional services lies in building relationships, and in the quality of relationships, with customers and with employees. |
09 Jan 2004 | #073 November - December - 1997 |
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Knowing Your Customers: "About 41% of retailers have, or are in the process of developing, databases that will enable them to track consumer purchases, as well as behavioral and demographic data." Progressive Grocer,... |
09 Jan 2004 | #071 July - August - 1997 |
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Can We Help Build Inner City Co-ops? As a staff and a member of consumer co-ops for nearly twenty years, and as a community development lender for the past three, I have observed a need and desire in the consumer co-... |
09 Jan 2004 | #071 July - August - 1997 |
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Linking Buying Clubs and Retails for Co-op Development
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09 Jan 2004 | #068 January - February - 1997 |
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Meeting Preparation: Do your board meetings have any of these features? |
09 Jan 2004 | #068 January - February - 1997 |
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Review: Making Membership Meaningful In 1995, an international consortium of co-op academics and practitioners collaborated on a book called Making Membership Meaningful: Participatory Democracy in Co-operatives.... |
09 Jan 2004 | #072 September - October - 1997 |
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Mission or Missin' Statement My previous column discussed our need to recognize a cooperative as something larger and more enduring than our individual stake in it, greater also than the sum of present members... |
09 Jan 2004 | #069 March - April - 1997 |
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More on Mission and Capital Readers have responded positively to recent editorials on social capital. In this column I will review our co-op mission, the treatment of capital, and other co-op practices. ... |
09 Jan 2004 | #070 May - June - 1997 |
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Food Co-ops Can benefit From National Society of Accountants for Cooperatives Two years ago, I attended my first Consumer Cooperative Management Association in Sacramento. The event was educational and eye-opening. But when I started looking to network with... |
09 Jan 2004 | #071 July - August - 1997 |
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Pay for Performance Are any of these scenarios familiar to you? The co-op has just hired a new general manager with the experience and skills needed to help the co-op realize its... |
09 Jan 2004 | #070 May - June - 1997 |
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Dealing With Risk Like the 2,000 pound gorilla at a small party, whether you choose to acknowledge it or not, risk is always present, just standing there at the pretzel bowl waiting for you to turn around.... |
09 Jan 2004 | #068 January - February - 1997 |
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Salaried or Hourly? Rather than "salaried or hourly," the question actually should be, "Exempt or non-exempt? The Fair Labor Standards Act requires that employees subject to it (i.e., non-exempt... |
09 Jan 2004 | #070 May - June - 1997 |
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Translating Operations into Financial Statements Good systems show themselves by not showing themselves at all. In a well run store, product, people, and purchases flow in and out in a seemingly effortless ebb and flow. Only from... |
09 Jan 2004 | #069 March - April - 1997 |
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Winning Customer Service Webster's Dictionary defines the word extinct as follows: Having died down; extinguished.No longer in existence.We all know about things that are extinct:... |
09 Jan 2004 | #069 March - April - 1997 |
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Using Brokers Successfully Buyers that I meet at trade shows and conferences most often describe brokers to me in less than glowing terms. Some buyers complain that brokers "steal their time" or "don't have... |
09 Jan 2004 | #076 May - June - 1998 |
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The BIG Scoop They don't call me "Binhead" for nothing -- I believe in Bulk! Unfortunately, word on the aisles is that Bulk has reached its plateau -- sales have flattened -- interest is dying... |
09 Jan 2004 | #079 November - December - 1998 |
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Annual Conference Gives Inspiration, Advances Cooperative Associations Over three hundred co-op directors, managers, staff and consultants gathered in Cleveland June 10-13 at the Consumer Cooperative Management Association (CCMA) conference.... |
09 Jan 2004 | #077 July - August - 1998 |
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Pumping Deli Sales With Less Labor Does every deli need a fully staffed work station? Despite the trend toward more complex, service-intensive deli programs, the results are only occasionally more profitable, and they always demand... |
09 Jan 2004 | #075 March - April - 1998 |
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An Agreement for Disagreements I wish I could say it is a rare occurrence, but unfortunately I get these disturbing calls all too often. "Hi KZ," the caller starts. "We've got this problem... |
09 Jan 2004 | #075 March - April - 1998 |
