Introducing forms of participation to a traditional management hierarchy was the goal; a quality improvement process was the method. The history of Hanover Consumer Co-op and my...
Members are the lifeblood of a co-op: a truism of cooperatives. Without members, a co-ops wouldn't be a co-op; it would be just another local grocery store. A co-op exists to serve...
If the road to hell is paved with good intentions, that common observation remains a difficult cautionary lesson for many people. A case in point would be international aid,...
Ask co-op members anywhere, "What's the purpose of this co-op, anyway?" and you'll likely get some variation of the answer, "To serve the members." Ask them how best to do that,...
Here is a solution for when you have poor or no retail training materials! The Basic Operations Training Resources are available for natural food retail cooperatives to use in...
