The question of confidentiality for consumer cooperative boards of directors is one of the toughest issues facing them. On one hand, the American Bar Association recommends that directors deal in...
The job of promoting your co-op encompasses everyone involved in the business. Employees, board members and even member/shoppers participate in marketing the co-op. This group is your informal...
In these times of tough competition, your store depends on repeat customers for survival. Giving great service not only keeps present customers but will create new customers as well. Many...
