Why spend extra time, energy, and money on customer service enhancement? For most stores, the decision stems from poor interactions between customers and staff. Like when a deli worker tells a new...
In late September, nearly 100 co-op managers and organizational staff held sessions for the National Cooperative Grocers Association (NCGA). Regional and special interest...
Every expansion is unique in some respect, but the universal truth is that building a larger facility includes taking on a bigger role in the community. More and more food co-ops are remodeling,...
Steve Stroup, co-op and community development coordinator at Bloomington Cooperative Services (Bloomingfoods) in Bloomington, Indi., is busy working on a presentation to the Bloomingfoods board...
On Sept. 17, with Farm Aid 2005 ready to go the next day, the Chicago Tribune ran a story claiming that Farm Aid does not apply significant funds to really help family farmers. The folks at Farm...
Let’s say you have your labor in line, your margin has been consistent, and your sales have been steady. Now is a good time to review the horizon and set sails for the growth ahead. A couple of...
How are we preparing for a difficult future? Two recent articles have me wondering: one about cooperatives investing in further development, the other about how major disaster reveals our shared...
