CGN Operations

The Operations group provides support, help facilitates discussion, and exchanges ideas and information about the many complex areas of general operations and management work at food cooperatives. Group members are individuals who are currently employed at a food co-op and engaged in operations and management work (general managers, or those responsible to their co-op’s board for operations). See more in terms of use.

Recent Discussions

Going Paperless: Checks? E-Checks, ACH, etc.

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"Did the cashier ask you if you found everything that you were looking for?"

Greetings y'all!

Didn't Paco Underhill say the register was too late to be finding this out?

It seems like if the store is busy and you have folks in line, asking this question has potential to slow down your checkout process. Yes, you can suspend the purchase while you find someone to help the shopper get the item, and resume the purchase when they do, but then they'll need to insert themselves in line....

Do you train your cashiers to ask this question?

"Did the cashier ask you if you found everything that you were looking for?"

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"Did the cashier ask you if you found everything that you were looking for?"

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Cashier Applicants: math quiz

Hello! Do you test cashier applicants with a formal quiz?

Coin Counters

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At register information

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At register information

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Spoilage?? - What are considered acceptable rates for produce/ other?

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Bulk / Packaged Bookkeeping Question

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