Friday Fun - "My favorite donation"
Hi - my last attempt to start a discussion about customer service challenges didn't "catch fire." So I'll try for a combo of cuteness and humor in discussing how we use our limited sponsorship and donation dollars.
We've separated big sponsorships from little donations of gift cards and swag for many years. It seems to work, as there are a whole lot of activities where a $25 or $40 Co-op gift card generates a lot of goodwill. (Especially, but not exclusively, among loyal members who feel guilty asking their Co-op for help.)
My favorites tend to be the ones that produce thank you posters. I have a giant sneaker, for example, that came from donating so that a physical education class could explore the world of "healthier snacks." Also a winner is the pre-school that received 28 small pumpkins, and then took photos of the kids as they decorated.
What are your favorites, and how do you think various donations and sponsorships are received, by loyal members or by "mid-level consumers" who don't yet drink the organic herbal tea?